Travel Tips

Here are some tips that will help better navigate the local culture and enjoy your time in Rwanda


The unit of currency is the Rwandan Franc (RWF). Exchange rates are subject to fluctuation. Central bank rates can be found on the National Bank of Rwanda website:

Bureaux de Change (Forex Bureaus) are available at the Airport 24/7, and in all parts of Kigali City during working hours.

Banking Services

Banking hours are from 09:00 to 18:00 on weekdays and from 09:00 to 15:00 on Saturdays. Banking amenities are available at all commercial banks. Most banks have cash dispensing machines accepting Visa, MasterCard, and Cirrus. 

Most internationally recognized currencies and travelers’ cheques can be exchanged at commercial banks, hotels, and international airports. Major credit cards are accepted in most hotels, restaurants, and shops.


The month of April is the rainy season in Rwanda. The average temperature in Kigali in April, for a typical day, ranges from a high of 76°F (25°C) to a low of 59°F (15°C). Some would describe it as pleasantly warm, humid but cool. 

Local Time

The time in Rwanda is GMT+2. The time zone is Central African Time (CAT).

Plastic bags

As part of an environmental protection policy, plastic bags are not allowed in Rwanda. Passengers entering Kigali International Airport, or any other border posts with plastic bags are required to discard them and are supplied with an environmentally friendly alternative at a cost ranging between USD$2-$6. 

Electric supply

The electricity supply in Rwanda is 220/240V AC. You are advised to bring your own round, two-prong adapter, and transformer for 110V AC.


The two Rwandan mobile telecommunication service providers available are MTN and Airtel.

Mobile telephone service providers also provide a gateway to the Internet using GPRS, 3G, and 4G. Cell phone SIM cards are widely available. Every SIM card user/buyer in Rwanda is expected by law to be registered before activation. SIM cards can be registered at the point of purchase and require the presentation of your passport.

Emergency services

In case of emergency, please refer to the numbers listed below:
Fire Brigade (Toll-Free from a local line): 111 or +250 788 311 224
Ambulance (Toll-Free from a local line): 912
General Assistance (Toll-free from a local line): 997
Rwanda National Police (Toll-free from a local line): 112

Business and shopping hours

Public offices open from 09:00 to 17:00, while businesses open from 09:00 to 22:00, Monday to Friday. Weekend business hours range between 09:00 and 22:00.